Located at 5714 Richmond Ave, Dallas, TX 75206, Ele Dallas Apartments boasts a prime location with easy access to shopping, dining, and entertainment. With an overall Google Reviews rating of 3.6 stars, Ele Dallas Apartments has received mixed feedback from residents. While some praise the amenities, staff, and modern interiors, others highlight serious concerns regarding maintenance, flooding, and management responsiveness. Below is a detailed breakdown of the good and the bad based on real renter experiences.
Disclaimer: This article is based on Google reviews from actual residents of Ele Dallas Apartments. The overall rating of 3.6 stars reflects the feedback at the time of writing. Individual experiences may vary. Potential renters are encouraged to conduct their own research before making a decision.
The Positive Reviews: Why Renters Love Ele Dallas Apartments
1. Prime Location
One of the biggest advantages of Ele Dallas Apartments is its desirable location, Knox-Henderson area. Many reviewers appreciate the easy access to public transportation, restaurants, and shopping. The neighborhood feels safe and vibrant, making it a great choice for young professionals.
2. Friendly and Helpful Staff
Several residents have highlighted Tori and Caleb as standout employees. Tori has been praised for her friendly demeanor and willingness to go above and beyond to assist residents, while Caleb receives high marks for his efficient and timely maintenance work.
3. Beautiful Amenities
The complex features modern appliances, spacious layouts, and excellent amenities. Many residents enjoy the well-equipped gym, sparkling pool, and pet-friendly environment. As one reviewer put it, “The amenities are beautiful, and the property is very pet-friendly too!”
4. Comfortable Living Experience (For Some)
Some residents report a positive living experience, stating that their units are well-maintained and filled with natural light. They appreciate the modern design and comfort of their apartments.
The Negative Reviews: Renters’ Biggest Complaints
1. Recurring Flooding Issues
Flooding is one of the most frequent complaints from residents. Many tenants—especially those on the first floor—report severe leaks during rainstorms. Some units have flooded multiple times, leading to water damage, mold growth, and uninhabitable conditions. Despite repeated requests, many feel that management has not taken sufficient action to address the issue.
2. Poor Construction and Noise Problems
Several renters have noted thin walls and ceilings, making it easy to hear neighbors’ footsteps and conversations. One reviewer stated, “If you can get a top-floor apartment, go for it; otherwise, expect to hear everything.” Additionally, low-quality materials in the hallways, kitchens, and bathrooms make the apartments feel less premium than advertised.
3. Unresponsive and Changing Management
A major source of frustration is the frequent turnover in management and staff. Residents complain that the leasing office is often unhelpful or dismissive, especially regarding security concerns, maintenance requests, and deposit returns. One former resident noted, “I moved out two months ago and still haven’t received my deposit. When I finally got a response, they acted like I was being dramatic.”
4. Security Concerns in Gated Parking
Despite having gated parking, residents report multiple break-ins and thefts. Management’s response has been lackluster, with some tenants being told, “You signed a contract; we’re not responsible.” This lack of action has led several renters to choose not to renew their leases.
5. Internet and Package Delivery Issues
- Internet Service: Multiple reviews mention that the WiFi is unreliable and frequently disconnects, making remote work difficult.
- Package Lockers: There are not enough lockers for deliveries, and there is no dedicated storage room for overflow. If packages aren’t picked up quickly, they may be returned to the sender with minimal notice.
6. Additional Fees and Policy Changes
Renters have noted unexpected fees and last-minute policy changes. Management has been criticized for enforcing new rules inconsistently while adding fees without improving services.
Frequently Asked Questions (FAQs)
While the location is considered safe, there have been multiple reports of break-ins and thefts in the gated parking area. Management’s response to security concerns has been a common complaint among residents.
Yes, many residents—especially those on the first floor—have reported severe leaks and flooding during rainstorms, leading to water damage and potential mold issues.
Reviews indicate that management has frequent turnover and is often unresponsive to maintenance requests and deposit return inquiries. However, specific staff members, such as Tori and Caleb, have received praise for their helpfulness.
The complex offers modern appliances, a well-equipped gym, a sparkling pool, and pet-friendly accommodations. However, some renters have had issues with maintenance and cleanliness in common areas.
Common complaints include flooding, thin walls, frequent management changes, security issues, unreliable internet, package delivery problems, and unexpected fees.
While the location and amenities are attractive, many residents feel that the poor construction, noise issues, security concerns, and inconsistent management do not justify the high rental prices.
Final Verdict: Is Ele Dallas Apartments Worth It?
Ele Dallas Apartments offers a great location, modern amenities, and some dedicated staff members, but it also comes with significant drawbacks. Issues like flooding, poor construction, management turnover, security concerns, and additional fees make it a risky choice for some renters.
For those who prioritize location and upscale amenities, this property may be a good fit—especially if you can secure a top-floor unit to avoid noise complaints. Some residents report a positive experience, praising the friendly staff, well-equipped gym, and pet-friendly atmosphere. However, others have faced ongoing challenges, from leakage problems during storms to slow maintenance responses.
Renters should also be mindful of frequent management changes, which have led to inconsistent communication and delays in addressing maintenance requests. Additionally, break-ins in the gated parking area, unreliable internet, and unexpected fees have caused frustration among tenants. Some residents believe the cost of living here does not match the quality provided.
Ultimately, Ele Dallas Apartments may work for those willing to overlook some inconveniences in favor of location and amenities. However, renters seeking reliable management, strong security, and high-quality construction may want to explore alternative housing options in the area.
Disclaimer: This article is based on Google reviews from actual residents of Ele Dallas Apartments. The overall rating of 3.6 stars reflects the feedback at the time of writing. Individual experiences may vary. Potential renters are encouraged to conduct their own research before making a decision.
