Aliso Briar Forest, located in Houston’s Energy Corridor, is a popular apartment complex with a 4.0-star rating based on Google reviews. While many residents appreciate the amenities and convenient location, others have voiced concerns about management and maintenance issues. Here’s a detailed breakdown of both the good and bad experiences that residents have shared about living at Aliso Briar Forest.
Disclaimer: All of the data and insights in this reviews were gathered from Aliso Briar Forest Google reviews and reflect the personal experiences and opinions of residents and visitors. The star rating is the current rating at the time of posting this review article.
What Residents Love About Aliso Briar Forest
Beautiful Grounds and Amenities
One of the main highlights of this Aliso Briar Forest reviews is the property’s stunning outdoor space. The property is surrounded by lush greenery, and a serene lake provides a peaceful escape from the hustle and bustle of city life. For some, this natural beauty makes the complex stand out.
One reviewer, Victoria W., visited a friend and couldn’t stop talking about how “serene” and “peaceful” the surroundings were. She described the property as a hidden gem and felt like it was a “home away from home” during her stay. The sense of calm, combined with friendly interactions with both staff and residents, left a lasting impression on her.
Natalie S., another reviewer, appreciated the cleanliness of the property during her tour. She specifically noted the well-maintained grounds, minimal trash, and the lack of dog waste—common issues in many apartment complexes. She also liked the pet-friendly environment, which was a big selling point for her and her fiancé.
The amenities are another reason people gravitate toward Aliso Briar Forest. The gym is a standout feature, fully equipped with modern machines. There’s even a designated area for kids, allowing parents to work out while their children play safely nearby.
Responsive and Helpful Staff
One of the most frequently mentioned highlights of Aliso Briar Forest is the staff, especially the leasing agents. Many reviewers had nothing but praise for Luke, a leasing agent who seems to be the go-to person for making residents feel welcome. Rachael M. shared her experience of moving her daughter from out of state. Luke handled every detail of the move, from making sure the utilities were turned on to personally inspecting the apartment upon her arrival. Rachael’s “mom heart” was at ease, knowing her daughter was in good hands.
Luke isn’t the only team member who’s made a difference. Mariah, another leasing agent, received glowing reviews for her helpfulness during tours and move-ins. Alexus S., who’s preparing to move in, mentioned that both Luke and Mariah went out of their way to assist her last minute. Their attentiveness and genuine care for future residents left her feeling confident in her decision to make Aliso her new home.
Residents have also praised the promptness of the maintenance team. While some have had issues (more on that later), others like Pamela L. have had a smooth experience. Pamela was particularly impressed by how quickly her maintenance requests were handled, calling the staff “super responsive”.
Spacious and Modern Apartments
Beyond the landscaping and friendly staff, many residents appreciate the spacious and modern designs of the apartments. Pamela L. also pointed out the thoughtful interior design choices, such as beautifully selected finishes and a patio door that locks, adding an extra layer of security. She found herself spending hours enjoying the outdoor space, which added to her overall satisfaction with the apartment.
Other reviewers have also noted the apartment layouts. Natalie S. and her fiancé toured several units and found the two-bedroom floor plans to be more than enough space for their needs, especially with their pets in mind. Though they eventually left the complex to buy a house, Natalie gave high marks for the clean and modern appearance of the apartments.
Smooth Move-In Process
The leasing process is often described as smooth and hassle-free. Many reviewers, including Andrea B., found the staff, especially Mariah, to be helpful and attentive throughout the move-in process. The clear communication and timely responses from the management team are frequently mentioned as a plus, helping new residents feel welcome and settled in quickly.
Great Community Feel
The sense of community is another strong point. Some residents have talked about their positive interactions with neighbors. Briley B., for instance, mentioned meeting several welcoming neighbors after moving in. Feeling part of a friendly community can be a significant selling point for those who value a strong social connection with others.
The Challenges of Living at Aliso Briar Forest
Maintenance and Pest Issues
Unfortunately, the Aliso Briar Forest reviews also uncovers several complaints. While some residents have had positive experiences with the maintenance team, others haven’t been as lucky. Jade P., who’s counting down the days until her lease ends, highlighted several serious concerns. She mentioned finding roaches in her bedroom closet and even in the vents. This is a problem no one wants to deal with, especially when you’re paying a premium to live in what’s advertised as a high-end complex.
Jade also expressed frustration over the poor quality of maintenance services. She stated that despite multiple service requests, repairs were either delayed or done incorrectly, requiring repeated follow-ups. To make matters worse, when a severe storm knocked out power for a week, the complex didn’t offer any rent relief for the days residents were left without power.
Tara M. had similar complaints. She mentioned that the stairwells had been without working lights for over six months. Her apartment also had a roach infestation, and she felt that the management’s solution to the problem was inadequate. Tara went so far as to accuse the complex of paying residents for positive reviews, which made her question the credibility of the property’s high ratings.
Parking Problems
Parking is another sore spot mentioned throughout the Aliso Briar Forest reviews. Many residents have complained about the lack of guest parking, and the strict towing policies make the situation even worse. Susan H.’s review summed up the frustrations of many. After moving in, her car was towed because she didn’t have her parking sticker yet. She hadn’t been properly informed about the parking registration process, and this lack of communication left her feeling like the complex was preying on residents and their guests.
Robin B., a visitor, had an even more unfortunate experience. When visiting her sister, the only available parking spot was a handicap space. Robin’s car was towed within hours, leaving her with a hefty $350 towing fee. Despite explaining the situation to the office staff, she received no assistance. This experience was enough to make her vow never to return.
Noisy Neighbors and Unsupervised Kids
Noise complaints are another major issue for residents. Jade P. described her upstairs neighbor as “disrespectful,” frequently moving furniture and stomping around at all hours of the night. Despite multiple visits from the courtesy officer, the disturbances continued. It wasn’t just the noisy neighbors that bothered her, though. Jade also complained about unsupervised children running wild around the property, and treating the gym and pool areas like playgrounds. She felt that management failed to enforce rules and keep the community peaceful.
Tara M. had similar complaints about unsupervised kids. She expressed frustration at parents who seemed to let their children run free in the common areas, causing disruptions for other residents. This lack of supervision created an environment that felt more like a chaotic daycare than a peaceful residential community.
Safety Concerns and Lack of Security
Safety is a critical concern for many residents at Aliso Briar Forest. Multiple reviews mentioned cars being left on bricks after having their tires stolen. Residents like Chichi C. and The Real expressed concerns about the lack of security measures in place to prevent thefts. The complex’s gates were often left open, making it easier for criminals to enter. This lack of security left many residents feeling vulnerable.
The Real’s review also touched on the overall decline in the quality of life at the complex. In addition to the frequent car thefts, she mentioned that the pool was rarely open, the gym equipment was outdated, and the hallways were dirty and infested with bugs. For her, these issues outweighed the positives of living at Aliso Briar Forest, and she urged potential renters to reconsider before signing a lease.
Internet Speed Issues
A notable concern raised by multiple residents is the slow internet speed. Amar B. mentioned that the only available internet provider is AT&T, with a maximum speed of 75 Mbps, which many find insufficient for today’s work-from-home and streaming demands. Despite promises of an upgrade to fiber, some residents, such as C Santana, voiced frustration over the delay in improving internet options.
For those who rely heavily on fast, reliable internet, this might be a significant downside to living at Aliso Briar Forest.
Overall Impressions
This Aliso Briar Forest reviews paints a mixed picture of the property. Aliso Briar Forest has its fair share of strengths, such as beautiful grounds, responsive staff, and spacious, modern apartments. The management’s willingness to assist residents during the move-in process and provide a welcoming atmosphere is frequently praised. The complex’s amenities, including the gym, pool, and pet-friendly environment, also attract many renters.
However, it’s clear that the property has significant areas for improvement, particularly in maintenance, pest control, parking policies, and security. The frequent complaints about noise and unsupervised children may make it less appealing to those seeking a quiet, peaceful environment.
As a prospective resident, it’s important to weigh both the positive and negative experiences shared by current and past tenants. While the property offers plenty of attractive features, especially for those who prioritize aesthetics and modern amenities, the recurring issues with maintenance and safety may be deal-breakers for some.
Disclaimer: All of the data and insights in this reviews were gathered from Aliso Briar Forest Google reviews and reflect the personal experiences and opinions of residents and visitors. The star rating is the current rating at the time of posting this review article.