Located in the heart of Dallas at 2320 N Houston St, SkyHouse Dallas Apartments boasts a prime location with access to bars, restaurants, and entertainment venues. With an overall Google reviews rating of 3.0 stars, SkyHouse Dallas Apartments has received a mix of praise and criticism from residents.
This review article delves into the pros and cons of living at SkyHouse Dallas Apartments based on tenant reviews. Whether you’re considering moving in or just curious about the resident experience, this guide will provide valuable insight.
The Good Reviews: What Residents Love About SkyHouse Dallas Apartments
Despite some negative feedback, many residents have highlighted positive aspects of SkyHouse Dallas Apartments, including friendly staff, modern amenities, and an unbeatable location. Here are some of the best aspects:
Friendly and Professional Staff
Several residents have praised the leasing agents, concierge, and maintenance team for their responsiveness and friendliness. One tenant mentioned that the front desk team and maintenance staff were quick to help and always available when needed.
Top-Tier Amenities
SkyHouse Dallas Apartments offers a rooftop pool, a state-of-the-art gym, 24/7 concierge services, and unlimited coffee in the lobby. Residents love the convenience of having a well-equipped gym and a relaxing pool with stunning skyline views.
Walkability & Location
One of the biggest selling points of SkyHouse Dallas Apartments is its walkability. Residents appreciate being close to major attractions such as Victory Park, the American Airlines Center (AAC), Chipotle, and other dining options. Living here means having entertainment, shopping, and restaurants within walking distance.
Great Sense of Community
Some residents enjoy the community feel within the building. They mention that staff members recognize residents and make them feel welcome.
No Issues with Pests
While some tenants have complained about pests, other residents stated they had no issues with roaches or other infestations. One review even reassured potential renters that their apartment was clean and pest-free.
The Bad Reviews: Common Complaints About SkyHouse Dallas Apartments
While there are some great aspects of living at SkyHouse Dallas Apartments, several recurring issues have been raised by tenants. Here are the most frequent concerns:
Maintenance & Repairs Delays
Many residents have complained that maintenance requests go unresolved for long periods or are marked as completed without any action. One tenant mentioned that it took over a month to get their shower retiled, while another struggled to get pest control to visit despite paying a monthly fee.
Elevator Problems
One of the most common complaints is the frequent elevator breakdowns. Multiple residents have expressed frustration over having to walk up to 19 floors due to broken elevators. This issue has been ongoing, with some tenants saying management doesn’t prioritize timely repairs.
Security Issues & Break-Ins
Many residents have raised concerns about security. Some reported their cars being broken into or stolen from the parking garage within months of moving in. One tenant even mentioned that management was unwilling to offer compensation for damages caused by the lack of security.
Poor Move-In Conditions
Some tenants reported dirty apartments upon move-in, with complaints of hair, nail clippings, and even broken appliances. One disturbing account involved a resident’s pets being injured by cleaners who entered their apartment without notice.
Overpriced for the Experience
Several residents feel that the high rent isn’t justified due to ongoing issues with maintenance, security, and elevators. With monthly rent starting at $2,200 for a one-bedroom, some tenants believe the experience does not match the premium pricing.
Unresponsive Management
Another frequent complaint is unresponsive management. Tenants claim emails and requests go unanswered, and concerns about broken amenities, security issues, and unresolved maintenance requests are often ignored.
Frequently Asked Questions (FAQs)
The rent at SkyHouse Dallas Apartments starts at approximately $1,575 for a studio unit, $1,890 for a one-bedroom unit, $2,815 for a two-bedroom unit, and $3,240 for a three-bedroom unit, but prices may vary depending on the unit type and lease terms.
Many residents have reported delays in maintenance requests, with some stating that requests are marked as completed without actual service being performed.
Several residents have expressed concerns about car break-ins and a lack of security measures in the parking garage. Some tenants reported stolen vehicles and break-ins within months of moving in.
Yes, multiple tenants have complained about frequent elevator malfunctions, sometimes leaving residents to walk up as many as 19 floors.
Yes, SkyHouse Dallas is a pet-friendly apartment complex, though some tenants have reported issues with maintenance and cleanliness upon move-in, which affected their pets.
Many residents appreciate the walkability and proximity to restaurants, bars, and Victory Park attractions, stating that the community has a friendly atmosphere despite management concerns.
Final Verdict: Is SkyHouse Dallas Apartments Worth It?
SkyHouse Dallas Apartments has several attractive features, including a great location, modern amenities, and friendly staff. The rooftop pool, 24/7 concierge, and well-equipped gym are some of the standout features that residents appreciate. Additionally, its proximity to Victory Park and various entertainment options make it a prime choice for those who enjoy an active lifestyle.
However, frequent maintenance issues, security concerns, and unreliable elevators are significant drawbacks that many residents find frustrating. Numerous complaints mention delayed repairs, lack of responsiveness from management, and ongoing safety concerns related to break-ins in the parking garage. The high rent prices, starting at $2,200 for a one-bedroom unit, have led some tenants to question whether the experience matches the cost.
If you prioritize walkability, community feel, and rooftop amenities, SkyHouse Dallas Apartments might be a great fit. The views from the rooftop, accessibility to dining and entertainment, and professional front desk staff add to the appeal. However, if maintenance delays, safety concerns, and high rent prices are deal-breakers, you may want to explore other options in Victory Park. Prospective renters should carefully evaluate their priorities before making a decision.
Disclaimer
This review is based on Google Reviews left by current and former residents of SkyHouse Dallas Apartments. The information reflects experiences shared by renters and is accurate as of the time of writing. The overall rating of 3.0 stars is derived from Google Reviews at the time of posting and may change over time.
Readers should note that individual experiences may vary, and it is always recommended to visit the property, speak with management, and review the latest feedback before making a leasing decision.
